Shipping policy
Shipping Policy
At WOHOBIKE.com, we strive to provide a seamless shopping experience for all our customers. Below is our updated shipping policy for your reference:
Free Shipping over US$30
Orders totaling US$30 or more are eligible for free shipping. This promotion cannot be used in conjunction with other discount codes or promotional offers at checkout.
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number to monitor the delivery progress.
Important Notes
Free shipping offers apply to standard shipping only.
Additional fees may apply for expedited shipping or specific delivery requests.
International orders may be subject to customs duties and taxes, which are the responsibility of the customer.
Thank you for choosing WOHOBIKE.com for your cycling adventures! If you have any questions about our shipping policy, please contact our customer service team at info@wohobike.com
Shipping Times
International ePacket Postage Notes
Please note: In some countries, the local postal service does not provide real-time online tracking services. However, we will continue to monitor your shipment and, if necessary, arrange manual written postal inquiries. WOHOBIKE.com will fully guarantee and take responsibility for ensuring your order arrives safely in your hands!
| Country (Region) of Destination | Estimated Delivery Time |
|---|---|
| France | 7~10 days |
| Germany | 7~10 days |
| Indonesia | 6~8 days |
| Israel | 8~10 days |
| Japan | 6~7 days |
| South Korea | 6~7 days |
| Malaysia | 6~8 days |
| Russian Federation | 8~11 days |
| Norway | 8~11 days |
| New Zealand | 7~10 days |
| Canada | 30~40 days |
| Poland | 9~15 days |
| Denmark | 13~16 days |
| The Philippines | 10~12 days |
| Singapore | 6~7 days |
| Thailand | 6~8 days |
| United Kingdom | 7~10 days |
| Vietnam | 6~8 days |
| Hong Kong | 5~6 days |
| Australia | 21~30 days |
| Netherlands | 7~9 days |
| Lithuania | 8~11 days |
The estimated delivery time listed in the table is counted from the day of delivery, excluding holidays, customs clearance time, etc.
The estimated delivery time listed in the table refers to delivery to major cities, with an additional transit time of 1–2 days for suburban or remote areas.
SF Express (Taiwan, Hong Kong, Macau, China)
For orders shipping to Taiwan, Hong Kong, Macau, and China, we will evaluate the estimated shipping costs upon receiving your order and arrange the most appropriate courier (including but not limited to SF Express).
Estimated Delivery Time: 2 – 7 Working days
International Express Mail Service (EMS)
International Express Mail Service (EMS) refers to mutual posting between designated cities with the approval of the postal service of the destination country, or to a civilian-run enterprise that provides delivery services in the destination country, using the fastest processing procedure to deliver the mail to the addressee in the shortest time. This service will be utilized depending on special or urgent circumstances.
Estimated Delivery Time: 2 – 7 Working days
Shipping Time
WOHO ships worldwide from Taiwan. Estimated delivery times vary depending on the destination and shipping method.
EMS Express Shipping – Estimated Delivery Time
| Destination | Estimated Delivery Time* |
|---|---|
| Hong Kong & Macau | 1–2 business days |
| Singapore | 2–3 business days |
| Japan | 2–3 business days |
| South Korea | 2–3 business days |
| Malaysia | 2–3 business days |
| Thailand | 3–4 business days |
| Indonesia | 3–4 business days |
| Philippines | 3–5 business days |
| Vietnam | 3–5 business days |
| United States | 4–5 business days |
| Canada | 4–5 business days |
| United Kingdom | 4–5 business days |
| France | 4–5 business days |
| Germany | 4–5 business days |
| Australia | 4–6 business days |
| New Zealand | 4–6 business days |
| Austria | 4–5 business days |
| Belgium | 4–5 business days |
| Denmark | 4–5 business days |
| Finland | 4–5 business days |
| Greece | 4–5 business days |
| Ireland | 4–5 business days |
| Netherlands | 4–5 business days |
| Norway | 4–5 business days |
| Portugal | 4–5 business days |
| Sweden | 4–5 business days |
| Switzerland | 4–5 business days |
| Italy | 6–7 business days |
| Spain | 7–10 business days |
*Estimated delivery times are based on Chunghwa Post EMS delivery standards and are calculated in business days from the date of posting. Customs clearance, remote-area delivery, postal handling, public holidays, and other unforeseen circumstances are not included.
Please note that all delivery times are estimates and are not guaranteed.
Once the shipment arrives in the destination country, final delivery is handled by the local postal service or delivery partner. Delivery times may vary depending on local conditions.
For the latest EMS delivery standards, please refer to Chunghwa Post's official information.
Disclaimers & Origins
WOHO will ship your ordered items from Taiwan.
For shipping addresses within Taiwan, no additional customs duties or fees will be incurred beyond the shipping cost.
The estimated delivery time listed above is counted from the day of delivery, excluding holidays, customs clearance time, etc. It refers to delivery to major cities, with an additional transit time of 1–2 days for suburban or remote areas. If the flight is delayed or canceled due to weather conditions, the estimated delivery time will be delayed accordingly.